Terms & Conditions.

Introduction

These Terms & Conditions govern your use of the Pawistry website and purchases made through or in connection with Pawistry.

By using this website or placing an order, you agree to these Terms together with our Privacy Policy, Shipping Policy and Cancellation & Refund Policy.

Business Information

Pawistry is operated by:

Worldmark Organics
8 DD, Slice no 2, Scheme no 78, Vijay Nagar,
Indore, Madhya Pradesh, India
Email: wmpawistry@gmail.com

Products & Information

We aim to describe Pawistry products, sizes, features, ingredients, usage instructions and prices accurately.

Product packaging, appearance or minor details may change from time to time.

Customers should always read and follow the current product label and directions supplied with the product.

Pet Care Information

Content on the Pawistry website, Learn pages and Care Guide is intended for general pet-hygiene education and should not be treated as veterinary diagnosis or medical advice.

Where a pet has persistent irritation, illness, injury, infestation or another health concern, appropriate veterinary guidance should be obtained.

Pricing

Prices shown on the website are in Indian Rupees unless otherwise stated.

Applicable taxes, shipping charges, discounts or promotional offers will be displayed where relevant during purchase.

Pawistry may change prices or promotions for future orders.

Orders

Submission of payment does not necessarily guarantee acceptance of an order.

Pawistry may decline, cancel or limit an order because of product unavailability, pricing errors, suspected fraud, delivery restrictions or other legitimate operational reasons.

Where Pawistry cancels a paid order, any amount due back to the customer will be refunded through the applicable payment process.

Payments

Payments may be collected using third-party payment providers such as Razorpay and payment methods made available by those providers.

Payment processing is also subject to the applicable provider's terms, security controls and banking processes.

Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery dates are estimates and may be affected by courier operations or circumstances outside our reasonable control.

Cancellations, Returns & Refunds

Cancellation requests, damaged products, replacements and refunds are handled according to our Cancellation & Refund Policy.

Nothing in these Terms is intended to exclude rights that cannot lawfully be excluded under applicable consumer law.

Intellectual Property

Pawistry's name, branding, logo, product presentation, website content, graphics and original materials may not be copied, reproduced or commercially used without appropriate permission except where permitted by law.

Website Availability

We aim to keep getpawistry.com available and accurate but cannot guarantee uninterrupted access at all times.

Maintenance, technical issues or circumstances outside our reasonable control may temporarily affect website functionality.

Applicable Law

These Terms are governed by applicable laws of India.

Any jurisdiction provisions remain subject to rights available to consumers under applicable consumer-protection law.

Customer Grievances

For customer complaints or grievances, please contact:

GRIEVANCE OFFICER
Customer Grievance Contact
Email: wmpawistry@gmail.com
Address: 8 DD, Slice no 2, Scheme No 78, Vijay Nagar, Indore.

Please include your order number and sufficient details so the issue can be reviewed properly.