Shipping Policy.

Order Processing

Orders are normally processed and prepared for dispatch within 1–2 business days after successful payment confirmation.

Orders placed on Sundays, public holidays or during unusually high-volume periods may require additional processing time.

Delivery Time

Most orders within India are expected to arrive within approximately 3–7 business days after dispatch.

Remote or extended-service locations may require approximately 5–10 business days.

Delivery timelines are estimates and may be affected by courier operations, weather, holidays, regional restrictions or other circumstances outside Pawistry's reasonable control.

Shipping Charges

Applicable shipping charges, if any, will be shown before you complete payment.

Pawistry may offer free shipping, promotional shipping rates or minimum-order shipping benefits from time to time.

Delivery Coverage

Pawistry currently ships to serviceable locations within India. Availability depends on courier coverage for the destination pincode.

International distribution and business enquiries are handled separately through Pawistry's Contact page.

Tracking Your Order

Once an order has been dispatched, tracking information may be shared by email, SMS, WhatsApp or through the relevant courier partner.

Please ensure that your delivery address, pincode and contact number are entered correctly.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order is returned because the address was incorrect, incomplete, inaccessible or the recipient was unavailable after reasonable delivery attempts, additional shipping charges may apply for reshipment.

Delayed or Missing Orders

If your tracking shows an unusual delay or the order has not arrived within a reasonable period after the expected delivery date, please contact Pawistry with your order details.

Damaged Packages

If your order arrives damaged, leaking or contains an incorrect product, please contact Pawistry preferably within 48 hours of delivery.

Please retain the product, outer packaging and shipping label. Clear photographs or an unpacking video may help us assess the matter quickly.