Privacy Policy.

About This Policy

This Privacy Policy explains how Pawistry collects, uses, stores and shares personal information when you visit our website, purchase our products or communicate with us.

Information We May Collect

Depending on how you interact with Pawistry, we may collect:

• Name
• Email address
• Phone or WhatsApp number
• Billing and shipping address
• City, state and pincode
• Products ordered and order history
• Payment status and transaction references
• Customer-support communications
• Website usage and device information

Payments

Payments may be processed by third-party payment service providers, including Razorpay or other providers made available during checkout.

Pawistry does not need to receive or store your complete card number, UPI PIN or online banking credentials in order to process your purchase.

Sensitive payment information is handled by the applicable payment provider according to its own privacy and security practices.

How We Use Information

We may use information to:

• Process and fulfil orders
• Arrange shipping and delivery
• Send order and tracking updates
• Respond to customer questions
• Manage cancellations, replacements and refunds
• Prevent fraud and misuse
• Maintain accounting and business records
• Improve our website and customer experience
• Send marketing communications where permitted

Shipping & Service Providers

We may share information necessary to fulfil your order with trusted service providers such as Razorpay, Shiprocket, courier companies, Squarespace and other technology or customer-support providers used by Pawistry.

Information is shared only where reasonably necessary for the relevant service or as otherwise permitted by applicable law.

Cookies & Analytics

Our website may use cookies and similar technologies for functionality, security, analytics and to understand how visitors interact with the Pawistry website.

Some cookies may be placed by Squarespace or other service providers used to operate the website.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil orders, provide customer support, meet accounting or legal requirements, resolve disputes and protect legitimate business interests.

Your Choices

You may contact Pawistry to request information regarding your personal data, ask for correction of inaccurate information or raise a privacy concern, subject to applicable law and legitimate record-keeping requirements.

Policy Updates

Pawistry may update this Privacy Policy from time to time. The latest version will be posted on this page together with its effective date.